Pitney Bowes
Bad service

I've possessed e-commerce for 37 years. My buddy-in law was my company director for 22 years till Dec. 10. He died on Jan. 1 following a 17-year struggle with prostate cancer. Eleven weeks before his demise, he closed a-4-year rent with Pitney Bowes to get a DM100 Postage Meter. The rent obligations whole $1,405.52 annually ($117.13/month) which presents 62% of our yearly shipping cost! He was not nicely when he closed the agreement and that I don't think he completely recognized the facts.

Within The weeks pursuing his passing, I examined the previous few decades of his function and found this uncommon rent. On many events I've approached Pitney Bowes Customer Support to request basically had any choices to reduce what I considered an extreme rent charge. Nobody was useful.

Today the Pitney Bowes site encourages the DM100 to new customers to be free to get a 2-month test after which $34.99 for 12 weeks. This regular price is $82.14 significantly less than we're spending! I've two years staying on my existing rent.

We've been a faithful PB client for more than 20 years. As each rent involves a, a sales person turns up and claims our meter is outdated (no further recognized) which we ought to substitute it having a present design. Personally I think this period we got attached. Just how can the exclusive Pitney Bowes proceed to succeed once they handle their clients in this method?

I do want to caution anybody who's contemplating getting into a rental contract with Pitney Bowes to completely determine what they're signing and discuss with enthusiasm. Additionally, remember that there are certainly a half-dozen others that may also supply shipping meters. Evaluate! I just discovered this fact lately.

Company: Pitney Bowes
Country: USA

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