Your Magazine Publisher, Inc
Misleading information, false advertising, avoiding phone calls, charging debit card after cancellation

An agent working for this company called me and said he wanted to thank me for being such a good customer and offer me a better weekly rate on my magazines. I told him I already was with a different magazine subscription service. He said that he was my magazine publisher. I was not a customer of this company but he lead me to believe i was. He wanted my debit card information and i said that if he was calling from the company that i was buying from that he should already have this information, but he insisted that he needed it again to verify things.

When i discovered that they were not the company i had been enrolled in already i called their number to cancel my service and shortly after that i sent in the paperwork to cancel any membership inititated by this phone call. Even though I called them and sent in cancellation papers they have charged my debit card twice.

When i called them after the second charge, i was first put on hold, then when i called a second time i was told they were closed, and that was shortly after the first call, and i checked their company hours and they were not listed as being closed during that time, so they are avoiding my phone calls. I think it's really sad when you have to trick people into buying your magazines. I'm not sure if that is common in their business or if this was a one-off incident by their employee who called me. But i want my money back.

Company: Your Magazine Publisher, Inc
Country: USA
State: Minnesota
City: Roseville
Address: 2355 Fairview Ave, #274
Site: yourmagazinepublisher.com

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