Amerigas
Worst Customer Service of All Time

I'd an question in regards to a statement I'd obtained from Amerigas. The total amount is for $135.60. Earlier, I'd obtained a statement to get a container rental. Often I contact the shop and routine a fill plus they take away the container rental. The woman claimed she'd look after it and plan a fill over the following couple of days. That's certainly what happened. I obtained a statement for that gasoline and passed the shop on 12/29 to help make the cost. I settled having a check (#5866). This check hasn't removed my consideration and that I desired to understand why since I have slipped it down individually in the local shop. I believed anything was rectangular around till I obtained this additional statement within the email for $135.60. I passed the shop today (Garner, NC) within my lunch time to ask about the statement.

I can't explain how rudely I had been handled. You can easily consider faithful and devoted regional workers off the listing of "distinctive advantages" that Amerigas statements to provide. I got out-of my automobile and visited the doorway at 12:40 and found the doorway was secured. There is an indication submitted exhibiting business hours were from 8:00am to 5:00pm. Under which was submitted closed. Additionally, published beside which was a bit of natural building document stating shut for meal from 12:00-1:00. I appeared within the screen and noticed a lady resting in the table. I tapped about the glass doorway, and he or she created hand movements in my experience having a "1" as though to express we're shut and that Iam not opening the door or taking clients. I returned to my vehicle, went outside and ceased in a nearby cafe for many meal. I thought I'd obtain a quick bite after which return. I came back in the shop at 1:20. Again, I got from the vehicle and visited the doorway. It's still secured and displaying shut about the small indication. Exactly the same lady and two others have been in the shop. Again, I tapped about the screen. This time around she wheeled around and created frustrated hand actions again in my experience having a complete ashamed glance as though to express I've informed you once that people are shut and also you want to get out-of below till I'm prepared to start this doorway back-up. I directed to my view and also the natural indication as though to say this is past 1:00. She subsequently directed above the doorway to a different small document time with portable fingers that appeared as if it had been directing to at least one: 30. She turned away to keep in touch with another ladies after which wouldn't actually recognize my existence. I've never been handled so rudely. I actually donot understand what type of company has been run below, but every company that I've actually been related to have their workers consider staggered dinners and also the company is coated for customer support throughout the whole-day's procedure. There's no-call for this.

Following this, I dialed your customer support quantity and created a criticism. The individual getting my phone mentioned they'd forward my criticism towards the supervisor and that I requested he contact me. I quit my cell phone number (919) 616-1857. I'd like for anyone to contact me to ensure that my statement could be resolved. Personally I think I've created a great faith try to manage this. I truly don't have a much to withstand this kind of bad customer support from every other Amerigas workers.

Today is January, 21. This occurrence happened on January 10. Our look for the gasoline I bought has ultimately removed my bank account on January 12 by which I settled personally on December 29. At this time, no body from administration has actually bothered to contact me about that or clear my bill.

Company: Amerigas
Country: USA

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