Fingerhut
Scam

Fingerhut used to be a joke in our family because they lure in old people - in our case, our 80-something grandmother who spoke about 10 words of English - but her German was perfect. She thought they were a German company by the name.

My mother has now succumbed. She ordered me a present and the woman hit the order before asking her to confirm the shipping address, then said that there was no way to change it. Then, my parents paid an extra 20 bucks to fedEx it to me by Christmas.

It arrived broken.

Now, they won't give me a refund. They'll only credit back my father's account. Of course, they have to send me a label in the mail. No, they can't email the label. No, they can't issue me a check for the refund. And after they get the package back from me, they'll take up to 2 months to credit my parents. Meanwhile they can invest that cash for those two months, but aren't obligated to give us the interest they earn.

I am so furious I want the world to know this is the WORST company in America to do business with in 2011.

Company: Fingerhut
Country: USA

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