Sleepy s
"the mattress professionals" sleepy`s has thugs as store managers
- 12-18-2010
- 24
Hi; friday 12/17/10 i went to sleepy`s store of 30-59 steinway st. There i was received by a spanish guy who told me his name was "jerry" and said he was the manager store. I liked a stratton bed and a twin pop-up, he told me the total price was around $750. I agreed and i told him i was going to come back to take them.
The next day 12/18/10 i went to the store and "jerry" told me that by $100 more i could get everything plus a mattress; i liked the "special" price i agreed and i paid him cash $860 total, (he put the money in his pocket) after i paid he gave me the invoice and i saw the twin pop-up was not included, i told him what is going on, that we had talked about to get the bed and the twin pop-up. I decided to desist to buy the mattress and to continue with my first idea on getting the twin pop-up, and the bed. After to adjust the price he was supposed to give me back around $200 but for my surprise he refused
I explained to him that he was supposed to give me back a part of my own money because i had not received anything yet
He turned rude and menaced me to cancel the order and that i should wait 30 days to receive my money. I consider that individual abused of me. I am outraged.
At the end i had to agree whatever he said and i left the store.
I used to be by many years a frequent costumer of your stores in new york but now i promised myself never ever to go to any other sleepy`s store
Thanks by having thugs as employees
Note: possibly in the sales invoice is going to appear my son`s name (because he gave me the money to buy the bed) but i am the person who had the disgrace to try with your employee
Company: Sleepy`s
Country: USA
State: New York
City: QUEENS
Address: 30-59 STEINWAY ST
Phone: 18667533797