Clearpoint direct / QRI
Sneaky attepmt to sign me up for a coupon club! All I wanted was cook books!

Since I work part time and my boyfriend works full time and we only have one car, I do alot of shopping on the internet. I never had a problem till now! I saw the ad in the Sunday paper for 3 cook books for a good price! So I went to clearpoint direct to order them. A couple of days later I get a phone call from QRI to confirm my order with clearpoint direct. As she was confirming my address she also said I was to receive gas coupons as a thank you. Then she went on to say that my credit/debit card would be charged a dollar and the months after that I would be charged $29.00 a month and when I received my cook books I was to call and cancel this or I would be charged monthly for this coupon club or whatever. I said " You know I don't want any of it I don't even want my cook books anymore!" She said that I would have to call clearpoint direct to cancel my order. So after 4 attempts calling 1-888-840-9999 (cause everytime I dialed it it was giving me a real fast busy signal) I was on hold for 45 min then finally when I got some one I canceled my books and asked " Am I off of the coupon club from QRI?" I was told that I would have to call QRI and cancel that with them and that QRI is a third party. So i get QRI's customer service number off them which is 1-866-434-6600 and call to cancel the coupon club membership that I never wanted in the first place! QRI said that when I canceled my cook books from clearpoint that the membership should have been canceled. They also said that they weren't a third party like the clearpoint operator said that they work directly with clearpoint. This is just a bunch of BS all I wanted was some cook books. Not signed up for gas cards and membership to things I don't want. Now I wonder how long it will take them to refund my money and if I see anything taken out for a membership I WILL file a police report.

Company: Clearpoint direct / QRI
Country: USA
Site: clearpointdirect.com

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