Choice Home Warranty
Fraudulent company policies

BEWARE of this Company.
EVERYBODY in this company goes to work everyday with one goal in mind:
To deceive you!
I put in a claim for my Mircowave/Convection Oven that needed a sensor.
After I paid the service call fee, and parts were ordered, I get a call from "John" at CHW saying, I'm sorry we only cover Built-in's not counter tops.
When I told him it WAS a built-in, he says that not what the repairman told us.
I call the repair company, they said thats not true and they will call CHW and call me back.
They called back and said now it IS covered and scheduled the next appointment to my house to repair.
Then, I receive a cancellation notice emailed to me saying policy is canceled, due to MY request!
Called CHW, talked to John, he was a programmed robot that wouldn't budge and said they could not re-instate the policy!
Now, the repairman company is coming out under no coverage and deducting my $45 service fee from their no Warranty parts & labor cost of $125.
So, I am now paying $75 more to get this fixed, all due to the fraudulent ways of CHW.
STAY AWAY from this company!!!

Company: Choice Home Warranty
Country: USA
State: Ohio
Site: choicehomewarranty.com

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