Ira Woods & Sons
Very slow and non-communicative

Ordered a bath tub from them on 11/17. The web site said delivery time was 4-6 weeks. They never sent an order receipt but my card was charged that same day. After 5 weeks I called to check on the order status. Was on hold for 20 minutes then got voice mail. Left a message but never got a call back. Three days later I called again, waited on hold for 13 minutes then got a sales clerk who was less than helpful. She said that the order was in process and that I just needed to wait. Called again 7 weeks after ordering and was told that they had not even received the tub from the manufacturer yet. When I threatened to cancel the order they brought up the cancellation fee.

I would never recommend using this company. Everything they sell can be purchased elsewhere.

Company: Ira Woods & Sons
Country: USA

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