Sleepys
Failed to meet advertised price guarentee

Shops, Products, Services

In March of this year our home burned and we had to replace all of our furniture. We went to the local Sleepys for a bed and hanging on the wall above the desk is a very large poster that states "We will match any competitor's price or the bed is free" or words to that effect.

I did find the same bed we purchased for $2400.00 at another dealer for $1800.00 including free delivery, took the ad to the store and was told that because the ad was not from an authorized Tempurpedic dealer, they would not honor it.

Nowhere on the sign did it say "authorized dealer". It just states any "competitor".

When we went back (within our 90 days) to upgrade the bed, we were told everything was O.K. And our bed would be delivered. The bed was delivered with the wrong base, which they had to replace and a few days later I received a bill for $1404.00 to pay off the old bed. We were tole the old account had "rolled over to the new bed and had to be paid off. We ended up paying $8600.00 for a $6500.00 bed. And let me tell you, it ain't that great.

The company will still not respond about the ad on the store wall and refuses to honor it.


Company: Sleepys
Country: USA
State: West Virginia
City: Martinsburg
Address: 245 retail commons parkway
Phone: 3042677755
Site: sleepys.com
  <     >  

RELATED COMPLAINTS

Sleepys
Ripoff

Sleepys
The Mattress Professionals Sleepys Does not honor exchange on inconsistent mattress Internet

Sleepys
Dont buy clearance from sleepys

Sleepys - quot, The Mattress Professional"
Want my money for sheets that don't fit - Customer Service and Return Policy

Sleepys
Sleepys prices change form one store to another

Simmons Mattress/Balthazar
Sleepys Charges double for same mattress as 1800MATTRESS but gives it a different name to protect themselves

Sleepys
Returns Policy

Sleepy's
Terrible customer service, has delivered 3 unacceptable mattresses so fa

Sleepys
Terrible service!

Sleepys
Sleepys is a total Ripoff