Just live rock
Never sent the order I made and has not refunded my money
- 08-28-2010
- 17
I ordered live rock for my aquarium two weeks ago. The website said that the merchandise was in stock and they would ship by fed ex. Because the rock is live it is usually shipped overnight or next day. My credit card was charged and I received a confirmation mail that said i would receive an email when my order was shipped. After three days I received no email, so I sent them an Email enquiring about my order. When I got no response I found the phone number and called them getting an answering machine during business hours. My call was returned the next day and I was told they were out of rock but would have my shipment out by the end of the week. Two weeks have passed and they will not respond to my messages and I havet received my order.
Company: Just live rock
Country: USA
Address: 1539 washington ave. unit 6
Phone: 3055099593
Site: justliverock.com