Wal-Mart
Product - tracfone

Made a stop this morning at walmart store #2178. Purchased a tracfone card. When tried to put it in wouldn't go. Called tracfone and argued with them for am hour after giving them further information was informed that that card had been used by someone else on 12-25-09 i purchased it on 2-06-10 at 8:48 am drove another half hour back to walmart and told them the problem after one young lady tried to take care of the problem had to get someone else to try they called tracfone and after ten minutes of so got hung up on them the asst. Manager tried after taking my phone and my receipt had me standing there for over another hour all i wanted was a replacement card. After an hour and a half at the store with still no solution i told them i wanted my phone and my recipt back at which point they still didn't want to give it to me.
After raising my voice and causing a little bit of a scene They gave me my stuff back and only then offered to reimburse me.By then i was so upset just left the store without one so upset couldn't even remember where my vehicle was. They got my $105.00 but that is the last time they will get anything if i went in and gave them a check that was no good i would be arrested fof negotiating a worthless instrument. But i guess they don't have to make good on stuff they sell. Never offered a replacement card or a refund until I had wasted three hours of my day and getting nothing but my blood pressure raised. Keep the money you greedy corporate pirates.

Company: Wal-Mart
Country: USA

  <     >