Jackson Hewitt Tax Service
Huge tax error costing over $5,000!

I filled my 2007 taxes at Jackson Hewitt and they put amounts in the wrong boxes and it cost me over $5,000 in my federal and $700 in state taxes. I fought with them to pay all the fees but they claim that I didn't get the gold coverage so I had to pay for their mistakes. I did get them to pay my penalties and fees for federal, but they only were willing to pay the penalities for state, claiming that I should have paid the interest when the taxes were amended in 2009. I say they should pay for the all the interest or at least from the screw up in 2007 until it was found in August. The penalty is only $57 and the interest isn't much more. You would think Jackson Hewitt would try to keep a customer, but their corporate doesn't care. Do not use them! Their staff has no idea what they are doing! Don't go through the hell I've gone through. I just want them to cover all the penalities and interest of my 2007 taxes and of course I'm stuck paying the other $523. I don't expect much to come from this, but at least I can warn others.

Company: Jackson Hewitt Tax Service
Country: USA
State: Indiana
City: Clarksville
Address: Eastern Blvd, Clarksville, Indiana
Phone: 8122882334
Site: jacksonhewitt.com

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