Extra Space Storage
Rude service and price increases

About 4 weeks after I shifted right into a self-storage device at Additional room storage in LA I began having issues together. After I continued point to pay for the fifth month's statement, the cost was greater than it's said to be! The machine wouldn't consider the right cost, just the new charge, more than 5% greater

I called the organization and got the run-around and essentially informed that their regular exercise would be to jack the price every 5approximately weeks. He stated that I'd gotten a notice (I'd not), and essentially explained tough-luck, no apology, nothing.

I finally discovered after-hours about the telephone and being handled like garbage by everybody I talked with, that there allegedly is just a glitch within their computer that it did not provide me sufficient notice, which the additional cost could be acknowledged to my next statement (seems like a-line directed at the ones that capture them getting more, in my experience).

I had been treated rudely, told lies and am completely embarrassed with additional storage.

To include insult to damage after I shifted out (discovered more room cheaper elsewhere) these were really rude and also the supervisor (do not remember her title) was a genuine bitch.

Indicate you attempt additional storage businesses, particularly regional types. I've discovered one which is a lot cheaper compared to pre-boost cost I had been spending, and am guaranteed they do not increase prices every couple of months. You will find a lot of options, make use of a business that likes your company and don't port your price continuously without having notice!

Using The rude therapy and jacking the lease more than 5% in under 5 weeks in a period when rents and wages are getting along and quickly... I believe that within the curiosity of reality in marketing the corporation must alter their title to possibly additional rude storage or additional price storage.

There are certainly a large amount of options that don't port your rents in under 5 weeks, and you will be respectful and handle the client just like a respected resource not really a bit of garbage... It is best to search further and do not hire there!

Company: Extra Space Storage
Country: USA

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