Lowes
Poor customer service

I purchased a tiller at Lowes 2 years ago and it worked well the first year. Last year when I went to use the tiller the tiller ran horribly. I tried to get th tiller repaired, but I had lost my receipt. When I tried at the store, they toldme they did not have the information available any more. I could get the information from my credit card company, but that didn't matter, the repair place wanted to see the receipt. To top things all off, I tried to purchase an air filter for the tiller today and Lowes did not carry the specific air filter, but would have to special order it. Come to find out the tiller was made by MTD and you can only get the filters through them. If Lowes is going to sell something, you would think they would at least carry the maintenance parts for the item, especially if the item was made for them.

Company: Lowes
Country: USA

  <     >