Thompson Cigars
Bad is not the word

I put an order to get a container of pipes to get a celebratory smoking following the delivery of my close friends first kid. I included the 3-day delivery to make sure my purchase could be shipped promptly. Four nights later, I contact and got aimed to-go online and make use of the live-chat to talk to a person service representative. I am informed that before my purchase could be delivered, I should first fax or email a duplicate of my drivers permit for evidence of age. No major deal nevertheless when I questioned why these details was not required at checkout, the repetition. Couldn't answer just one issue. To top issues down, Thompson had previously debited the price out-of my bill without any purpose of shipping my purchase. I also requested to talk to a to state my frustration using the organization and was informed that administrators do not talk through live-chat or individual telephone calls they might spread the info for them. BULLSH*! After 20 units to be disconnected and reconnected thru live-chat, all I acquired was a person service representative. Asking me to call-back 24 hours later to determine if my purchase have been delivered yet. Obviously, I terminated my purchase and certainly will never conduct business with this specific QUESTIONABLE organization.

Company: Thompson Cigars
Country: USA
State: Louisiana

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