World Wide Readers Service, Inc
Charging bank account after cancellation. Refusing cancellation requests

In April/May, a magazine company name World Wide Readers Service Inc. (Lakewood, CO) contacted me stating I had a subscription with them. I did not have a subscription with them, although I had a previous subscription with a similar company called CRC. My CRC subscription had since expired.

World Wide Readers Service, Inc contacted me soon after and said I had a 10 days to cancel the subscription. I promptly contacted them to say I did not have a subscription through them. First there was only an answering machine and I left a message wishing to cancel. When I finally got a hold of someone they were extremely rude but finally stated my magazine subscription was canceled.

It is now 3 months later and I received a letter offering me a discount on my subscription and it stated I had almost $900 left in payments!!! I noticed that my checking account had continued to be charged the monthly fee after I had canceled my account with them (again... Which I never opened in the first place). I promptly called them and they stated they had never spoken with me before and that there was no cancellation request on record. I have phone records proving that I had contacted them to cancel.

Additionally, they refused to cancel my account even though their website has stated that you may cancel for a fee (5 months of payments). I offered this and they said cancellation was not possible unless I paid the full amount on the account!

After requesting to speak with a manager, they responded "too bad. I am the manager." and then hung up. (a typical response for them)

I have since put a hold on my debit card/checking account. If the problem persists, I am considering legal action.

Company: World Wide Readers Service, Inc
Country: USA
State: Colorado
City: Lakewood
Address: 6655 West Jewel Avenue, Suite 101
Phone: 8665702900

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