Chase Freedom Card
Late Fees Over Identity Protection Plan Canceled in March

I pay my id protection with my regular payment & I was waiting for my bill but instead I got a late payment notice for my id plan & was charged $15.00 late charge. I got on the phone & canceled my protection plan. This was in March but they never stopped my plan. I called Chase & they were to call me back in 24 to 48 hours to tell me what happen they never did. I never heard from them again till today & the bill is now $69.89 just because I missed a $10.00 payment. I told them to cancel my card. I never owed them any money other then the $10.00. I think they should remove the late fees. I talked to a man in id protection & he said I did cancel in March but he couldn't help me & not to call back to them, to call Chase. I need help.

Company: Chase Freedom Card
Country: USA
State: Delaware
City: Wilmington
Address: PO Box 15298
Phone: 18009452000
Site: chase.com

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