Powell's Book
Powell's email me saying book missing, package empty

I am very upset with Powell's Books. I sold by book to Powell's via their website. I sent the book in perfect condition in an heavy duty bubble envelope and used a heavy duty tape to sealed. I received an email today with this information:
I regret to inform you that we received the envelope that you used for bid #855 recently, but it arrived torn open without the book. The only thing that was delivered to us by the post office was the torn envelope with the email printout. I am very sorry for this disappointing information.

I do not believe it. It is not my first time that I mail heavy stuff in an envelope, and the book was not that heavy, it was paperback. I always make sure the item is pack right. Why they did received the print out email and not the book when the email paper was inside the book? It did not make sense to me. So I do not have my book, neither my money.

Company: Powell's Book
Country: USA
Site: powells.com

  <     >