Lowes Advantage
Protection plans Selling Warrantys that are no good!

I purchased an extended warranty on my garden tractor when i purchased it. I have used it one time and the problem was fixed. I have the same problem with it again and Lowes are giving me and servicecenter the run around. I purchased the warranty April 20, it was 4 years extended protection plan, and they told me that it would be really 5 years counting the automatic 1st year manufacture warranty. I called Lowes to report the latest problem and i ask if i had 1 more year and they told me that the manufacture warranty ran concurrent with the first year of protection. The warranty was expiring on April19 so ineeded to get it fixed. I took my tractor to a servic provder on April8 and its still there as of today May18. I have contacted Lowes and they were going to put a special team member on this as of last week. Today i called again and this person was going to put a escalating team member on it. I personally dont think they want to fix it!!!

Company: Lowes Advantage
Country: USA
Phone: 18887756937
Site: lowes.com

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