Lionella
Neve Bianca, adds additional charges to the items refunds (taking money from your refund for " re-stock fee ") Bangkok

I've madea buy of 2 bikinis (one-size fits-all) from Lionella that also moves underneath the titles of: Asiasupershop and Neve Bianca. On thedelivery I came across the bikinis delivered were nearer to size 14 than tostandard dimension (8/10). I'm dimension 6/8 therefore usually one-size products do match me. When I haveunpacked the bikini (among them) and observed how big it, without eventrying it on, I've approached Lionella/Neve Bianca/asiasupershop (its reallyhard to inform which organization you really talking with whilst the communication comesfrom all them!) I explainedthe problem I'd and requested of just how to approach the return when I am unable toaccess that on the site because it wasnt working. They cameback stating the site is operating and they have transformed my passwordand supplied me having a new one. I havesubmitted the return on the site next but still haven't receivedany return distribution verification, and so I have approached them again informingthem of it. I acquired toldthat I had a need to get RMA number. Fortunately they've so long as in theemail. Additionally educated me that: The bikinis canpossibly be shipped in a thong-style. I went forward withthe return process and delivered the purchase back again to them immediately (perform postwith a shipping) More Than 3 months later Ihad to pursue them using the issue about my reimbursement. Reaction I acquired: requesting meif I'd a following range (that we didnt) after which that they can examine ifthey have acquired it. I've waited to get a week to get a reaction and nothing cameso I've delivered another mail requesting when they had an opportunity to examine. They respondedsaying that: The return has beenprocessed along with a return provided based on the results problems. After I examined the reimbursement amount was 31.72when my initial purchase price was 36.05 5.34 shipping / appearance costs. Clearly I've asked that and beentold: The distinction is a result of the re stock feewhich were requested your return. I've asked that aswell and got informed: Some results info, that you agreedto during checkout. (Its difficult to checkout without accepting to ourconditions) After I told them that these costs areunlawful which I'll be calling customer sites about this I receivedthis: Hello, Weare sorry you are feeling this way. We did extend us very significantly for you.
1. We did take a return of swimwear products, whichwe plainly suggest that we don't accept results of.
2. We assist you to finish the results process andget the RMA numbers, anything you're necessary to do yourself.
along with this you did positively accept ourconditions during checkout by ticking the check that you simply decided to our termsand conditions.
If you spot any "damaging" remarks about us or our website, we arrange the best to renounce our online privacy policy andanswer individuals with the entire info describing that you'd take all ourterms which we along with that did specific conditions for you personally.
If any untrue or defamatory data is published, we arrange the best to visit further appropriate actions.
Regards
Nia

I believe their conditions of contract are illegal and tobe honest I've not read them about the purchase cause beei8ng all otherreturns I've available with numerous sites (I actually do lots of internet-shopping) have virtually same regular plan and its own observing to become anticipated of. But thisfirm simply had confirmed there are rip-off businesses that'll attempt to create aneasy penny in your consideration. Please recommend. Best wishes

Company: Lionella
Country: USA
State: Nationwide
Address: Neve Bianca, PO box 24, khlong san post office
Site: lionella.net

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