Roomster
Refund exchanges

My husband signed up for a 3 day trial offer for 5.95 using my credit card, my card was charged 5.95 and 29.95 on 4/5/10. We did not authorize this transaction of 29.95. When i tried to contact the company i couldn't find a address nor telephone number and i was to contact help desk whom responded The information below is available for your records and may also be available to your financial institution upon request.

On two separate occasions you had agreed to the Terms of Use: on 3/31 10:02: 54 AM EST on the Registration Page (see screenshot #1) and on 4/2 8:07: 09 PM EST on the Payment Page (see screenshot #2) where you were informed that your Roomster subscription would continue and be automatically renewed until canceled by you. It also shows the renewal rates for the packages available to you on 4/2 8:07: 09 PM EST.

All Sales are final and all Roomster accounts can only be closed by the account holder through the procedure described above. We do not accept cancellations by e-mail.

Company: Roomster
Country: USA

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