Tory Burch
Terrible customer service

I had been on the wild goose chase to get a set of wedges in my own size. I had been provided a summary of shops that may perhaps possess the wedges in my own region, however the organization didn't provide to find the person shops for me personally since "online and shops are individual". Okay, and so I began calling Tory Burch shops within the NY region. Each worker was more dismissive compared to next, actually, in a poor economy. Lastly, I acquired to somebody who stated she'd study the problem for me personally and, you know what, never named me back! Well, that shop dropped my company. Lastly, I had been ready to find them at another shop and that I needed to return those I'd bought online. Many weeks handed, and my card was never acknowledged. After I named to ask, I had been informed the sneakers were flagged to be "used" which another QC individual needed to examine them before crediting. I actually hook them up to once, strolled over the space, and decided they did not match precisely and will have to be delivered. I ultimately got the credit, but it was among the toughest customer support encounters actually! And from this type of high end, costly organization.

Company: Tory Burch
Country: USA

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