Ancestry.com
Impossible cancellation of a registered guest

After many unsuccessful efforts to unsubscribe from all Amncestry.com updates and e-mails, I reported towards the Custeomer Support, requesting them for aid and requesting contextually to stop my bill from all their sources.

They answered me informing me that:

1) that I had been put into their "DoN't Contact Record", which should imply that I ought tonot obtain any fresh e-mail from their store

2) Remarkably, they explained that for "Listed Visitor accounts (...) there's no proven approach to stop these balances. If you have determined utilizing your Authorized Visitor consideration, just stop your use".

Our issues reference:

A) I actually do nevertheless get emails from their website. Day of my criticism to Ancestry.com 02/16, Day of the solution: 02/18, day of the final Publication I obtained from their store 03/02 - meaning AFTER being contained in the "don't contact number".

W) I do want to be terminated from whichever ancestry.com database. I can't think that I'm unable to stop my report, even when this can be a free "Authorized Guest Bill". This willnot be feasible in virtually any online privacy policy.

Company: Ancestry.com
Country: USA

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