Home Shopping Network
Overselling an offered special and then canceling orde

I order a "today's special value" which was an Acer laptop computer. They showed the amount sold and remaining throughout the day. A few days later I got an email that they couldn't send it because they didn't get them from the manufacturer but they were trying until 2-19. Today I got an email saying my order was canceled and when I called them, they said they couldn't get them in. I told her I thought that was wrong and right next to illegal and, of course, being customer service, she just kept saying "I'm sorry". This was a supervisor I was talking with. I think a business that sells to millions of homes should have products available that they tell you that you have secured one.

Company: Home Shopping Network
Country: USA

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