Regency Fireplace
Stay away

I bought an Regency Fireplace Items I1200 Wood Burning Range to become mounted by Morganis Fireplaces (Centerville, Ohio) after purchase from their website right into a prefabricated fireplace fireplace at my house.

I'd another estimate from another organization which organization would protect the brand new 6" bunch tube (roughly 20-feet long) upon installation when they were granted the task. I select Morganis trigger their cost was somewhat less. Another organization also educated me they visited Regencyis Hearth Goods installment course in Dekalb, Illinois to get a week which Regency demands all I1200is being mounted right into a pre fab fire to become protected round the stainless collection tube.

Morgan's didn't utilize efficiency round the fresh bunch tube when I was there viewing the installation procedure. Going back 3 weeks I've been tring to obtain a $3,000 range to place out warmth and it'll not achieve this. The previous hearth released more warmth than this $3,000 range which clearly whenever you invest that type of cash isn't right.

Morgan's won't return out to protect the bunch tube and it is unconcerned about my complete insufficient warmth in the range. Consequently, I named Regency Fireplace Products (the Maker) in Dekalb, Illinois and talked for their general manager there. He is also reluctant to deal with the issue available stating he can't deliver his manufacturer representative out without his Seller being there and because his Seller is reluctant to meet up me at work website he can't deliver his repetition out. Obtaining the runaround I'm.

Yesterday this general supervisor explained when the Seller (Morganis) and that I were not able to solve the problem subsequently Ilinois might deliver their repetition out to my house. Today he's reluctant to complete what he explained he'd do. Additionally, this general supervisor established in my experience that pre fabs using the I1200 have to be protected round the bunch tube so the correct heat is possible in your home in the range. He established this is how they train their sellers to complete it at their college.

The overall manager wouldn't actually supply me together with his current email address or might supply me with Regencyis Corporate house current email address in Canada.

Terms of caution-avoid Morgan's Fireplaces and Schools in Centerville Ohio and defintely don't buy a Regency Fireplace Products Range. Regency is just a business based from Canada. Their US department is in Dekalb, IL.

Morgan's has horrible Customer Support and Regency facilitates their sellers just and may care less for that Consumer of the goods.

Company: Regency Fireplace
Country: USA

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