Gateway
Won't fix non-working keyboard

This pc is under guarantee and also the ENTER key stop functioning. There have been no leaks with no harm done towards the program. I had been a portables manufacture at Entrance, and so I am educated on which to consider. I approached Gatewayis talk assistance which individual had me try the important thing. He or she stated it had been unintended harm and wasn't protected. Additionally they stated when it had been an item downside, the entire keyboard would not work. Being an engineer, I realize thatis definitely fake - I Have observed secrets crash. They wont do something, and so I have to purchase my very own keyboard to displace it.

I believe that is embarrassing and exhibits that Entrance doesn't back-up their guarantee whatsoever. I inquired what might occur easily purchased something, required it house, plus one crucial did not work? Wouldn't it be coated? I never got a solution.

I am prepared to substitute the keyboard myself - I should not need to purchase a keyboard however. Entryis tech-support is completely inexperienced and of simply no aid.

Company: Gateway
Country: USA

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