Hp
Customer service

I am having a hard time with hp concerning a bad keyboard. I was told to send it back, but when I did it a was gone 3 weeks. I finally called today and after being transferred around thier support system for over a hour, I was told that the keyboard was being returned because I "sent the keyboard only". I clearly told the man that the keyboard only was defective. We actually went thru several tests to make sure it was the keyboard only. How stupid can you get? They are suppose to be sending it back. Iwastold to place another order. Plus the dam thing keeps crashing.

Company: Hp
Country: USA

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