Ugg
Franchisee Counterfeit UGG Boots

The boots received were not authentic UGG boots. I had tried on several pairs and department stores before I ordered. I knew when I received the box that they were fakes. The box was smaller, the sole was not flexible and the real UGG boots and logo was slightly different and the feel of the liner on the inside of the boot was different. They would only respond via email to me after I sent a complaint. They offered to accept the refund but the shipping cost back to China would be too much, so they offered me only $30.00 and to keep the boots. The boots are not comfortable, and I wanted a full refund of my $98.00. Their response was that they were an authorized UGG Franchise and to think the $30.00 offer. I called the offical UGG company and they were aware of this online company and their shipment of fake boots into the US and other countries. Luckily, I paid my PayPal and they has also had complaints on the company, so I will be getting my money back thanks to them. But lesson buyer beware, just buy UGG's from the official UGG site or.

Company: Ugg
Country: USA
Phone: 13607536386
Site: uggaustralia-site.com

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