Charter
Lies

Constitution in Rockwall, Texas explained they'd provide ME-1 year of FREE wire since their online sites have been so difficult. I decided. They began receiving me for wire immediately. I named plus they stated they never provided me free wire! They've no report of it and so the discussion didn't occur. Essentially I had been a liar

I've been utilizing Constitution high speed online sites for a long time. These were the only real organization within our rural-area that will supply high speed internet. They'd a monopoly. The support transpired often plus they might usually deliver anyone to resolve this. Last summer 2009 the web went down so much I told them I had been likely to quit being their client.

The person apologized and stated we don't wish to shed you like a client. Imagine if I provide you with 1 FREE year of wire, can you stick with us? I mentioned you are able to provide ME-1 free year of wire! He said yes I will. I mentioned I would like to understand why, I maintain my web exactly the same and also you provide ME-1 FREE year of wire. Yes, should you stick with us like a client. I stated ok we shall provide this a try.

They began charging me for that wire and that I didn't capture this for a few months because of disease in household.

I called and stated why have you been getting me! They stated understand one actually provided me a totally free year of wire they CAn't do this. I mentioned yes he did! They stated no they didn't plus they never did that. Following a large amount of fighting with numerous people I recognized regardless of howmuch paperwork I'd these were likely to do whatever they desired to. I definitely had no method to show I had been informed this, despite the fact that I'd published facts along. It had been my word against theirs. I'm still amazed from the thought that customer support might provide me this offer after which refuse they actually did. HOW STUPID WAS I? I still create the error of considering an individual wouldn't lay in my experience by doing so.

How can this create a client stick with them to increase about the prices? Was this their method of obtaining extra cash till I captured them-and ended my bill? Why lie to my experience and state you want to preserve you like a client, after which improve my prices??? SOMEBODY PLEASE MAKE SENSE OF THE IGNORANCE???

I'm canceling my bill. Do we as people obviously have any safety?

Company: Charter
Country: USA

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