We Fix Ugly Pools
Brian Wade Morris BAIT & swtitch! Change orders that total more than building a new pool! When we had agreed on terms!

After interviewing several pool companies to remodel our pool we chose We fix ugly pools. They were not the least expensive but their salesperson seemed to be very knowledgeable. This is not a major remodel-just new pebble tec with new cool dec and repairing a crack that the spa had across the top, which we were told had been caused by a decorative rock that needed to be removed. The salesman assured us that the worst case scenario would be a torque-lock would fix the crack that would be an additional $850.
Day 1 we paid $1,000 and they had 4 guys chip out the pebble tec. Then they asked for another $4200 before proceeding - we paid that and didn't see them for 10 days. I called the office to be given the run around - "We have to have engineering look at this - we can't do anything until we get another $4295!!" They were now asking for a total contract amount $17,219.!! EXCUSE ME? If you look on Craigslist they have an ad to build a complete pool within a week for $14k... For some minor changes on our pool they now expect us to pay more than a new pool? We have made several attempts to get part of our $4200 back and have reported them to the ROC. Brian Morris the qualifying has only been very rude-bullying and arrogant, refusing any requests to work something out. The long & short of it. They have $5200 of our money and only chipped out the pebble tec which they have listed as $1,000 on our contract and we do not want them back on our property. This is a company that uses the Old Bait & Switch routine - times are tough out there and some contractors think the general public is ignorant - don't use this contractor.

Company: We Fix Ugly Pools
Country: USA
State: Arizona
City: Peoria
Address: 7558 W. Thunderbird Rd
Phone: 6022534499
Site: wefixuglypools.com

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