Lexus Watch
Fashion Star delivered incorrect copy watch, refused to take it back or refund money

After much consideration, I selected a titanium finish copy Panerai watch from Fashion Star. I had e-mailed to check that the watch was in fact titanium (yes, "Bill" said) and in stock. A shiny steel watch arrived and I was told this was what I had ordered and there could be no refund. I continued to press for replacement or refund and "Bill" stopped replying at all. A recent "round-robin" e-mail from "Bill" had forty or so other e-mail addresses so I replied to all with my complaint, which generated quite a lot of traffic, mostly of similar complaint apart from one supportive e-mail which apparently came from a Fashion Star employee. There are hundreds of similar companies selling hundreds of similar copy watches - these seem like a good idea if you can't afford an original, but if, like me, you don't get what you ordered, are a waste of money. Avoid.

Company: Lexus Watch
Country: USA
Site: lexuswatch.com

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