Sears.com
Bad business practices

I'm surprised to see all of the truly terrible evaluations of Sears Home Repair. I, also, have experienced such terrible therapy from their store, equally in repairing a brand new digital Kenmore variety under warranty and an almost-new digital Kenmore Elite Retreat dryer, not under warranty. I can't think how regularly inexperienced and impolite Sears Home Repair is.

I accept all of the grievances concerning the schedulers and also have also had repairmen not appear after I got the day down. We likewise have been laughed at whenever we requested them to return our cash (only for the component, please) once the equipment didn't function much better your day following the technician was below.

We, additionally, have now been hung-up on by "customer support" after I told them the dryer didn't function your day after he arrived. They stated (about copying their function) that "they dont do this." They emerge and can't determine why your new (or almost fresh) appliance isn't operating, then choose to substitute one of the most costly component (pc panel) about the equipment, even while telling you that you ought to have purchased the warranty (for $600) since these specific things usually require $300 fix careers, and you ought to anticipate that.

I'm dazzled from the persistence of the poor business methods.

Company: Sears.com
Country: USA
Site: sears.com

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