At the Beach Tanning Superstore
Unable to get out of contract

Shops, Products, Services

I was talked into a contract with this company. I was told that it would be a 1 year contract and would be able to cancel at the end of the year contract or else it would automatically restart. So I followed the year contract and at the end of that year (the actual day of it being exactly one year) I went into the store to have the contract canceled. I was then told that I could not cancel it due to the fact that it was a two year contract not a one year. This young lady then moved on to the next customer without me being finished with my business. So, I was pretty upset at the fact that I was lied to and then treated with bad customer service. I asked to speak to a supervisor which in turn she said she was the supervisor, so I asked for her boss and she gave me the card of the corporation. I called the corporation and received the same treatment. I was told that it was a two year contract and they were rude to me. I told them that I wanted to cancel my contract on the bases that I have had Horrible customer service. Then the gentleman that I was speaking with told me that the only way that I could get my contract canceled was if I paid the rest of the contract (which would've been a years worth) plus a $50 fee on top of that. I told him I would not pay to have my contract canceled when I was originally told that I could do it for free after my original year. I left it alone after that and now my credit has been hit with all this crap and has put a negative mark on my credit.


Company: At the Beach Tanning Superstore
Country: USA
State: Colorado
City: LITTLETON
Address: 2600 W Belleview Ave
Phone: 3037302381
  <     >  

RELATED COMPLAINTS

Cingular
Ripoff Youngstown

Direct TV
Direct TV

State Alarm
Rip Off, Dishonest Miami Florida

Apxalarm
Salesperson never said this was a five year contract and I would be purchasing the equipment

Direct TV
Contract

Time Warner Cable - Road Runner
Road runner changed the contract

Cingular Wireless
Ripoff Dishonest company. Make sure you save your original contract, mine was altered after I signed it! Customer Service is bad

Lady Of America
Unethical contracting practices

Brinks Home Security
Brinks Hone Security ripoff

Central Security Group Nationwide, Inc
Central Security Group, CSG Underhanded, dishonest business practices