American Freight
Didn't get what we ordered

We purchased a queen size bed frame for my daughter last month from American Freight Outlet. We purchased it because of the great price and the good service. When I assembled it I noticed it was not the one that we ordered. I specifiacally told the salesperson that I wanted one with a center support. He took me in the back and lifted a matress from a display and said this is the one you will get.
I called them an dexplained the problem. I was told to pack it up and bring it in and they would swap it for the one I ordered. I took it back and they said that the one i wanted was $40.00 more. I explained the whole situation to them and they more or less looked at me like I was lying. There were three sales reps there and they kept telling me that it was a mistake and they would "meet me halfway" on the upgraded price. I told them I wanted what I ordered and they became very rude and unprofessional. I would neer go back there again!

Company: American Freight
Country: USA
Address: 480 E. Highland Rd. Macedonia Ohio 44056
Phone: 3309080998
Site: americanfreight.us

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