Oklahoma Natural Gas
Bad customer service

I arrived home on the Monday nignt from function to locate my gasoline have been switched off for many unknown cause. I named ONG and also the Repetition stated she may find no reason it had been down and might deliver somebody out ASAP to show it back on.

Although I had been awaiting them to exhibit up (required about one hour in order for them to come) I came across an email in my own lawn from ONG declaring that I'd a fuel flow. It was the very first time I'd noticed this and so I requested the Repetition when he arrived that which was happening, he explained these were likely to repair the trickle free of charge to my landlord and transfer the gas-meter nearer to the home. I expected him when this could happen and he explained he'd no idea.

The Repetition suggested the region where they'd be shifting the meter also. It had been close to the home and right in my own rose bed! It was my purpose to find out a number of my elephant ears (that we had invested $8 every on) and move them on Veterans Morning since I'd be off-work and it'd be good climate to complete it. I needed to obtain this completed before they turned up to find out my lawn. I'm going to be danged basically didn't awaken on November 11th to locate they were searching in my own lawn, had previously made up my blossoms and had cut a water line-in the procedure! This implies I've no-heat, no water WITH NO CAFFEINE

They started at 8:00 today, the team which was employed to maneuver the meter has since set the water and shifted the meter and eliminated. I'm today waiting about the Repetition to show my gasoline back on and contains been over one hour because he was named and informed to do this. Because it has become 11:45 he probably will not appear until after meal.

I'm that ONG must have informed its clients once they were likely to be inconvenienced and exactly why. I've noticed them searching up meters throughout city and was informed it had been not due to a "gasoline flow" but since ONG really wants to cost additional gasoline businesses must clients choose to change companies for that quantity of point that's run towards the meter. If actually this is actually the only cause ONG is shifting the yards and disrupting clients lifestyles and destroying their individual home then I believe that actually smells!

Company: Oklahoma Natural Gas
Country: USA

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