Senior Helpers
Refuse to honor promises, Failure to investigate possible client abuse

Please report the next issues against Mature Assistants:

1. After acknowledging obligation to cover problems to the automobile causes by among their customers and after seeking me to obtain 2 quotes for that repairs Mature Assistants has didn't purchase the problems and costs.

2. After being informed that the Customer was scared of the child, Mature Assistants did nothing to research the statements or did they inform any state regulators

3. After being informed of the exact same childis intense episode of getting a tire in to the house and tossing it at their mom's toes in a match of rage, Mature Assistants did nothing to research the state or inform their state regulators.

4. After being informed the same child actually blocked their worker from departing, Mature Assistants again did nothing to research the state. All-they did was inform the worker; "We Will we weren't there."

5. While their employee had no more function to complete as well as their customers were exhausted and desired to rest, stated employee desired to move house in the place of producing the customer purchase her to sit down while these were resting. After understanding of the workers choice to deal with the customer pretty Mature Assistants informed the worker, they did not care, she must place the hours in anyway to allow them to bill the hours. Hence demonstrating that their accounts receivable is more critical than their customers getting reasonable and sincere support.

6. After being informed of the customeris childis damaging change in conduct in the manner they handled their mom right after getting energy of lawyer, Mature Assistants again did nothing to research the statements or inform the expert.

It's our viewpoint this company cares more about their very own profit than they are doing in fulfilling their obligations and ensuring their customers and workers are handled in a reasonable and secure method.

PS. This notice wasn't created in hurry as Mature Assistants was handed notice of our intention to document this complaint and provided sufficient time for you to provide modification towards the issues described. Up to now the only real declaration from them (directly after we named them) was that their insurance provider might contact us 24 hours later. That never occurred.

Company: Senior Helpers
Country: USA

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