Orbit Telecom
AT&T Misuse of Privacy Policy and Account Fraud

My parents received a charge on their AT&T land line phone bill for $16.07 from a third party company called Orbit Telecom. They first called AT&T who stated the charge came from Orbit who is a third party and for them to call Orbit directly. Orbit stated that I authorized a billing by clicking on an internet advertisement and entering my personal information with my parents phone number to sign up for their service.
Issue # 1: I don't remember ever signing or authorizing to sign up for their service.
Issue # 2: The personal information provided according to their records was not completely accurate. My name was used, my email was used but my parents address and home phone number was used.
Issue # 3: Why would AT&T authorize to bill the "charge" against my parents phone number when I'm not not an authorized individual on their account, I don't even have the same address. AT&T should have realized the account owners do not match the individual's name trying to authorize the charge.
Orbit has credited the phone bill but they or AT&T have not given any answer to how that charge was authorized against my parents phone bill or prove the initial authorization of Orbit's service.
I feel like AT&T tried to scam my parents using my identity. I would of thought that AT&T had better security and fraud monitoring capabilities. Is there any action I can take against AT&T or Orbitfor the misuse of inaccurate privacy information?

Company: Orbit Telecom
Country: USA
State: Nevada
City: Henderson
Address: 701 North Green Valley Parkway, Suite #200
Phone: 8002630206
Site: orbittelecom.com

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