Orbit Telecom & Qwest
Orbit Telecom Unauthorized billing via Quest for an unauthorized voice mail service Ripoff

Education & Science

My recent Quest billing for telephone services contained an additonal charge located on the back of the last page for a "$12.95 installation charge" and "$14.95 for Orbit Voice Mail service."

I have sent several e-mail messages to Orbit Telecom informing them that I never authorized any services and/or charges.in fact, I had never heard of Orbit Telecom prior to seeing the charges on my phone bill. Orbit Telecom has not responded.

Also, I never authorized Quest to bill me for a voice mail service that I did not order or want.

I contacted Quest for an explaination and received the following:

"Qwest would not have been the ones to authorize the billing of these services to your account. The company in question referred to your telephone number which happens to be a Qwest local line. That is how it can appear on your billing with us. We are not contacted by them for final approval before charging your account."

Qwest appears to be contending that anyone who can read the "White Pages" can submit a charge for anything through Qwest and they will add it to my bill. Qwest appears to be cooperating with Orbit Telecom in a scam or fraudulent activity.

I have asked Quest to stop adding fraudelent charges to my phone bill and to refund all charges made regarding Orbit Telecom's "Voice Mail Service."

I have also sent a fraudulent practices complaint (regarding Qwest and Orbit Telecom) to the FCC, U.S. Department of Justice, and The Arizona Attorney General.

I do not consider the charges of $12.95 and $14.95 to be anything more than petty theft and fraud. However, if the practice is multiplied over thousands or even millions of Qwest customers then it becomes very significant.

A "Rip-Off" search produced 3 pages of similar complaints.

It is alo interesting to note that a search of the Internet produced an extensive track record of Qwest involvment in fraudulent practices.

The Qwest and Orbit Telecom con game appears to be "business as usual."


Company: Orbit Telecom & Qwest
Country: USA
State: Florida
City: Plantation
Address: 8201 Peters Road, Ste. 1000
Phone: 8002630206
  <     >  

RELATED COMPLAINTS

Orbit Telecom
Known ripoff, Qwest still accepting charges without authorization

Orbit Telecom - ESBI
$14.95 mysterious charge on Qwest telephone bill

Orbit Telecom
Unauthorized charge on Qwest telephone bill Plantation, Florida

Orbit Telecom
Unauthorized Billing to Qwest Account

Oribit Telecom
Phone bill ripoff Seattle

Orbit Telecom - ESBI - Telecom USA - OAN - Teleseven - Qwest - Qwest Orbital
Orbit Telecom - ESBI - Telecom USA - OAN - Teleseven Qwest - Qwest Orbital ripoff dishonest fraudulent billing for services never used

ESBI - Qwest
Orbit Telecom - SBO Survival Kit billing for charges not authorized or services requested Colorado

Qwest
ESBI Unknown charges

Orbit Telecom / ESBI ETS
Billed fraudulent charges through Qwest bill

Qwest
Scam charges