Guitar Center
Refused to sell me what I wanted and pushed higher priced JUNK on me destroying my guita

I went to buy Elixirs at this Guitar Center and they KID working there REFUSED to sell them to me and pushed Cleartone strings on me, assuring me they were better than Elixirs. Cleartone strings are DISGUSTING. They are as stiff as a steel rod with no give. They pulled my bridge pins out with each turn of the tuner they popped out destroying the top of my Taylor guitar.

After being furious about my damaged guitar the store manager tried to appease me with a free set of Elixers. He OWES me a new Taylor guitar.

I asked the store manager about the giant sign at the front door saying, "Customer satisfaction." Is that his agenda or does more money in sales regardless of how it affects the customer and how the customer feels. Cleartone were the most expensive string and that is why he tells his KIDS to PUSH PUSH for more DOLLARS with no regard for the customer. I shopped at this store for over 10 years but NEVER again. I will do business with Sam Ash from now on.

Company: Guitar Center
Country: USA
State: Illinois
City: Arlington Heights
Address: 2375 S Arlington Hts. Road
Phone: 8474394600

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