Pyramid Collection
Grossly overpriced misrepresented

I recently ordered the black pirate queen dress to be my wedding dress. When I placed the order, the dress was pictured with a purple bodice and the description stated "shirred and elasticized around the bodice." I read through the entire description and not once did it mention the bodice being sold separately, or even give the option on the page.

I noticed today when I went to the site, that it's been changed. Now it clearly states that it is sold separately and gives you the option on the page. I think it's curious timing if you ask me.

The dress itself is $100!!! It would be worth it if it were made of decent materials, but it's a thin see-through layer of cotton... Nothing else! The shipping was redicules!!! It cost me $12 to get the dress stuffed into a bag and shoved into my mailbox through the USPS!!!

I spoke to a customer service rep for the site who called me a liar because the site was not changed and the best she could do for me is let me send it back so they can refund my shipping costs.

This site is not to be trusted, they have grossly over priced product and it's represented falsely.

I will be sending the dress back for a full refund of all my shipping costs and the cost of the dress. They should be ashamed of themselves for running a business this way, and I hope in the future you respect your customers, because I feel terribly disrespected.

Company: Pyramid Collection
Country: USA
State: Massachusetts
City: Whitinsville
Address: 355 Main St
Phone: 8003334220

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