Tarpsplus.com - abadak.com
Shipped a Tarp TOO Short... Ordered a 40x40 was sent a 39x39!

I ordered a tarp for a building of mine that needed to be 40x40... Saw this tarp... Ordered it. Received the tarp and the shipping label had the description as a 40x40 tarp. SO I opened it and put it on the roof of my building only to find that it was short. I thought "Why in the world would someone sell a tarp and bother to put the size 40x40 if the tarp is short?" After emailing and calling the company they asked me to send pics of what the problem is... So I took pics emailed them. Days later, received an email saying that the tarp website clearly states that the tarp can be 6" up to 2% smaller than what actual size should be and by looking at the pics, my tarp is not smaller than 6" or 2% short. Ok. But my tarp is clearly more than 2% smaller than 40x40. So I have called everyone at the company for some help. All I wanted them to do was send me a 40x40 tarp. They suggested I buy another one or they said they would ask if they could ship me a 10ft tarp. NO I need a 40x40 tarp. Pics clearly show that my tarp is 30ft1/2" when in all reality should be 40ft. I just keep getting the run around. I asked them how they are getting their 2% figures... Confronted them that they are doing their math wrong... All this over a tarp. Just make the tarp the size you say you are making it. I am the one being treated like I have done something wrong... When in all reality, they messed up and don't want to take the blame for it and fix it.

Company: Tarpsplus.com - abadak.com
Country: USA
State: California
City: Palmdale
Address: 38940 Trade Center Drive
Phone: 8008383057

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