Voip.com
They lied about the Walmart Gift card. Boca Raton Florida

I rec'd a call about getting internet phone service for $19.95 a month. I told the telemarketer I was not interested because I already had a service for much less than that. He asked how much and I said $1.70 per month. He then said they would pay me to try it and would give me a $100 Walmart Gift card. I asked how soon I would get that, and he told me it would be in the box that the equipment came in. I also got an additional # and cell phone service, to try for 3 free months. I figured, how could I lose with getting a $100 Walmart gift card in the package they were mailing to me with the equipment in it.

Well I rec'd the package on Wed. May 20. I immediately looked for the card and it was not there.
I called the company and told them I had not rec'd the gift card. I was then told I was not supposed to get it for 3 mos. Well that really teed me off. I would never had gotten the service if I had been told that in the first place because I already had service cheaper.
I asked to speak to a supervisor and the person I talked to said none was available. I told him to try and he then said he would have the salesmanager call, but he never did.

They wanted a $29.95 equipment deposit, supposedly fully refundable, that had to be paid with the order, another $8 dollars for mailing.
Since they mailed it they may be in trouble for mail fraud.

I still have not rec'd call back from them and do not expect to. I will call again tomorrow May 26th, to see if they can fix this. If they do I will get back to this website and if they don't I will also get back with this website

Company: Voip.com
Country: USA
State: Nationwide
Address: 102 NE 2nd ST # 381
Phone: 8885208647

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