Joe Ordini's Pools
Damaged SPA

Club was broken during deploy and "Tommy the Technician" who mounted it stated to become ready to substitute the pierced address and repair the damaged panel outdide the club. Little products, but we needed our completely new club to become full. We named in January to discover when it'd be set. The girl who responded believed to watch for better climate. We started calling again in-May, subsequently August, then regular in July.in March I named Jacuzzin in California to protest. Lastly, in March, Tommy the specialist arrived to repair it, after contacting to inform us how hectic he's and exactly what a silly issue we've. Eight weeks to create the club as to the must have been unique fresh situation within the first place.

Then we began having problems using the audio system - it'd change itself on, super fully, and blare fixed sound and may not be switched off without switching off the entire club or re set switch for that stereo. Club is likely to be out-of year guarantee in December. After calling Ordiniis, the next e-mails ensued:

11-30-06

Dear Mr. Ordini,

On November 6th we required support about the stereo on our spa which we bought last Dec. We've come right into your company and named regular to obtain some reaction. On November 20th, Tommy the specialist named to inform me how hectic he was which he'd contact various other time for you to plan the support. He proceeded to shout and start to become really rude to both my spouse and myself about his frantic routine and just how active he's. We've not noticed from Ordiniis since, despite calling to keep in touch with Ben G, the overall manager. Your prior encounter with support was harm that Tommy triggered during installation he stated to correct. It got 9 weeks of contacting repeatedly before he replied. Because the bathtub continues to be under guarantee, we would prefer to understand once the stereo is likely to be fixed.

Company: Joe Ordini's Pools
Country: USA

  <     >