Advanced Beauty Solutions
Poor customer service

I requested a Tru Ceramic Professional in March. It had been before I had been going to transfer to my new home. I never acquired it and sadly never bothered to check on if my charge card was billed, that we simply discovered it had been. Since I have never obtained the merchandise, I wound up purchasing a different one from the diverse organization named Folica.com. After about 4 weeks the straightener ceased working but that's minimal of my issues today. I began acquiring these characters from Sophisticated elegance Options initially having a balance due of $99.00. Well I believed it had been in the location I really eventually got the straightener from and so I only thought they'd capture their very own error since I understood they'd billed my charge card for that one used to do obtain. I arrived at discover yesterday that Sophisticated Elegance Options isn't who I eventually got the straightener from and they are charging me for that straightener I never obtained. Not just that but I currently paid $80.00approximately on my charge card plus they are stating that I still owe them $99! Even when I'd obtained the straightener, the one which I did so obtain was just $79.95 and never $179.00 like Sophisticated Elegance Options is attempting to bill me! I named the collection company that Sophisticated Elegance Options employed (who's out-of company today incidentally) and he or she is informing me that she can’t deliver me-any paperwork demonstrating that it had been sent to me but held offering me a romantic date of 11-5-05 that it had been delivered. She couldn’t actually confirm which tackle it had been sent to. She explained that Sophisticated Elegance Options was bought by Tristar items and that I am today likely to be confirming them towards the Better Business Institution because they thought all their debts, etc. Once they bought the organization. I believe it's interesting that Sophisticated Elegance Options went out-of company today with no question with how bad their customer support and items are.

Company: Advanced Beauty Solutions
Country: USA

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