Macy's, Inc
Mattress - mattress

Excellent service from tom. A
we purchased a mattress from macys on 3/22. Order #58216656 (goldman)
i (renee') have a fused spine. (not flexible) i explained this to the salesperson and he told us to buy a mattress that was firm with a soft top not a pillowtop. Ater a month the mattress started to sink. I go to bed and i fall down into a hole when tom was here it measured oneinch, it keeps sinking. My body is so sore that i have been going to a physical therapist for the past two weeks. If the salesperson does not understand mattresses then they should be in another department. This is the second experience we have had.

I weigh 112 pounds and this should not happen, we cannot afford to buy anothr mattress this one cost us $2200 which for us is a lot of money. How much longer do i have to suffer with a sinking mattress?
Thank you

Company: Macy's, Inc
Country: USA

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