Mercantila.com
Buyer Beware of Thieves! - Pulaskio Curio Cabinet

There are not enough words in the English language (or any language for that matter) to decribe how horrible Mercantila is. My total order was over $2000.00 and was purchased in late November. My order arrived in separate pieces on December 28th. One of my curios arrived damaged and to date I have logged over 63 emails (that's one per day) and over 100 hours on the phone (just on hold!) I have received ONE, and only one, reply email - which did nothing to help me, and have NEVER, not ONCE, spoken to a real person. I have been transferred into full voicemail boxes, hung up on, and been on hold listening to elevator music until the battery in my cordless phone died. I still have a broken curio in my dining room, and the charges are currently being disputed with my credit card company. Mercantila has caused me more stress than I ever thought was possible, and I am out over $2000.00. I wish I would have done more research before clicking the "confirm order" button. Buyer beware!!

Company: Mercantila.com
Country: USA

  <     >