Ideal Furniture, Inc
Refused a refund

On January 1 my spouse and that I arrived to Perfect Furniture Inc. (outlined as New Century Furnishings on Better Business Bureau site) buying room collection. We were provided a unique "New Year's Offer" on anyone of both room models (a mahogany along with a cherry colored collection), but we weren't guaranteed if we were prepared to invest in it. A salesman called Yevgeniy was getting people round the shop, and he assured us that even when we pay a deposit, we're able to alter our thoughts and get a complete reimbursement anytime for almost any cause if something wasn't to the fulfillment. We pay a deposit of $200. I delivered towards the shop with additional family unit members on January 3rd 2006 to check out the furniture once more, and transformed our order towards the mahogany room collection, which contains a mattress, 2 nightstands, a bureau, a reflection and an cabinet for that cost of $4,050.

At that time of the purchase, Yevgeniy guaranteed us this room collection was stated in France, nevertheless he didn't offer any evidence. Upon returning home, we calculated our room, and also the bedroom collection didn't match. Later that week we noticed a similarly-styled room occur another furniture shop which was certainly a geniune Chinese item. Although it resembled the bed room collection we'd pay a deposit for, it had been not similar. Furthermore, the salesmen required cost upfront, before the shipping of furniture, which appeared strange. The misunderstanding of the credibility of the model of the furniture brought us to doubt the caliber of the furniture and also the capability to provide that which was guaranteed.

Because The room wasn't a great match, we delivered towards the shop on January 6, and advised Yevgeniy of the spoken agreement that people had created. Yevgeniy, however, stated that despite the fact that he'd assured us a reimbursement for almost any cause, he'd shed his work if he delivered us the cash. He got our bill to his chef, Oleg, who informed us he wouldn't return the deposit under any situation. Whenever we asked the credibility of the bed room set, the salesmen declined to supply any evidence of the roots of the bed room set. Perfect Furniture and its own salesmen misrepresented the item, wrongly marketing it to be produced in France and guaranteed a reimbursement under any conditions, that you didn't provide. Please return the $200 deposit quickly.

Company: Ideal Furniture, Inc
Country: USA

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