Dish Network
Ignorant representatives, Overcharging and scamming my account

March 13

Boss Charlie Ergen, Telephone: 800-333-3474

Dish Network

P.O. Container 7203

Pasadena, California 91109-7303

Re: Faulty Container 625 and unprofessional reps and vulgarity, overcharging my account

These issues with Meal community are three fold: Phone: 800-333-3474

1. I've been calling you since July for overcharging my consideration,

2. Faulty container 625 and

3.incomprehensible and violent reps.

I really donot owe you any funds ($150, $277 or $430 based on your declaration) aside from March that ought to be $68.00... You've been overcharging me since December and that I would really like an government consultant to make contact with me at 907-373-4609 concerning this issue. I've been on-hold for almost two hours returning and forth attempting to talk to an informed and skilled consultant, but none exists.

It seems you've people who are managing a fraud on clients and that I have approached the FCC to record this issue. I've requested numerous of that time period for this continuing issue (declaration costs) to become straightening out and thus much NOTHING continues to be completed. I shipped your low-operating container for you on 3/9/09 thru UPS with a tracking number of “1Z 72V 762 06 4219 4367” having a bill. It is best to make sure quantity and eliminate every costs on my consideration such as the above costs I don't owe.

At this time I'm having issues with:

1. Tracks, that will not let me report two applications in the same time-but however YOU'RE getting me for "double" recordings.

2. The tracks start itself (since the smart-card was designated), without my arrangement any applications.

3. The tracks are started by me (talking previously tense) it'll not "stop saving" when pre-planned TO PREVENT, or personally enforced TO PREVENT

4. I named today and contended with "Charlotte Backer" in government office, she is an overall total waste of good-time.

She's thus ignorantly, misleading because of the proven fact that while I had been on-hold she replies the phone with: "WHO'S THIS?" I had been shocked incidentally she introduced himself addressing your organization, in the place of showing himself appropriately. She and that I contended but I required that I consult with her exceptional and that I quit a note for him. "we will have if he returns my phone."

I also talked having a representative title Darrel who declined to recognize herself together with his identification number or lastname in addition to a personality title Dave identification: B6B is what he promises his identification was. It seems this personality "Dave" audio 'extremely drunk or drugged' about the phone. He was yelling about the phone and used profanity in my experience aswell. Your organization is just a complete clutter plus some of these workers ought to be 'dismissed' because of the reality they're not there to help the client or cure any issues. Your reps exist to CLAIM and use vulgarity.

I also talked using a repetition. From India within the alleged engineering service department. Since I'd difficulty saving two applications. I described the container might just let me report one plan not two though I'm being billed based on my declaration, for 'DVR' tracks in the place of 'fundamental development. The boss in Asia mentioned, I might just view one plan when saving and I couldn't switchback and forth easilyam documenting two applications. That's a complete rest since since I have had this "god-forsaken support (recipe system)" I had been ready to change backwards and forwards watching both or tracks.

Finally, These would be the kinds of people you employ for the organization, exactly what a 'darn' disgrace that you're compelled to employ the 'cheapest' and search at the end of the barrel for your dumbest.

Ms. Sha-Ralph Durant

PO Box 231686

Anchorage, AK 99523

Company: Dish Network
Country: USA
State: California
City: Pasadena
Site: dishnetwork.com

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