Best Buy
Charged $39 for Recovery Discs Available Free in Manual
- 02-19-2009
- 3
I purchased a computer. The sales associate said system recovery discs do not come with the computer, and must be purchased by the manufacturer for $59, or Best Buy can do it in the store for $39. We had them do it in the store. When we got home we saw in the manual that recovery discs can be made for free. I complained to Best Buy, but they refused to refund my money.
Company: Best Buy
Country: USA
State: Illinois
City: Vernon Hills
Site: bestbuy.com