E Z Tel
EZ Tel drastic rate increase ripoff without notice
- 03-18-2003
- 2
Used this company as long distance service for several months and was quite satisfied. Suddenly one month my long distance bill rose from around $25.00 a month to over $100.00 a month.
Attempts to contact company resulted in nothing being done. I had not been notified that the rates were increasing for my calls to London and they refused to adjust it. Actually they were quite unsympathetic.
The only explanation I got was that their rates were posted on their website. I did not even know they had a website and would have no reason to consult it anyway since I received my bills electronically and paid them via credit card. Their printed bills also listed no web address.
Basically they increased their charges 4 fold with no notification. This should be illegal.
Company: E Z Tel
Country: USA
State: Virginia
City: Brookneal
Address: 436 Lynchburg Avenue
Phone: 8883502363